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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anthony Mendoza

Anthony Mendoza

October 3, 2024

5  out of  5
rating by Anthony Mendoza
"When I've needed to file a claim, the process has been smooth and efficient. Their rates are competitive, and I've always felt confident in the coverage they provide. I highly recommend Lisa to anyone looking for reliable and affordable insurance."
We responded:
"Hi Anthony, thank you for taking the time to share your experience with us! As a valued customer, we are thrilled to know that you had a pleasant claim experience. We take pride in providing our customers with the best. "
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Ingrid Fan

September 12, 2024

5  out of  5
rating by Ingrid Fan
"My whole family has been with Lisa Leung Insurance Agent for over two decades. Annie is my contact person in Lisa Leung office. She is always very helpful and very patient. She always returns calls, and I can always count on her when I needed help. Helping her clients is her passion. She has great devotion."
We responded:
"Thank you for your wonderful review, Ingrid! We're so glad to have the opportunity to serve you and your family through the years. If you ever need anything, please do not hesitate to reach out! My office will always be here for you."
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Bill Cho

September 6, 2024

5  out of  5
rating by Bill Cho
"Outstanding service from Lisa Leung office. Especially appreciate the support from Julie. She is professional and knowledgable, always has patience while discussing all plans and provides the most detailed explanation to all raised questions about insurance. Definitely recommend it"
We responded:
"Hi Bill, we count ourselves lucky for customers like you! Thank you so much for taking the time to leave our office a great review. Your recommendation means a lot to us. If you need any assistance in the future, please do not hesitate to reach out, we're here to help!"
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Joshua Chen

August 30, 2024

5  out of  5
rating by Joshua Chen
"This is a very personal insurance office. I’ve been working with Annie for over 10 years now and she is always there to help planing and get the best pricing for my family. Annie is also very patience with incredible experience. Highly recommend giving her a call!"
We responded:
"Hi Joshua, thank you for taking the time to leave us a review. We appreciate your business and support all these years. If you ever need anything, please do not hesitate to reach out! We are here for you."
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Tom Tang

August 19, 2024

5  out of  5
rating by Tom Tang
"State Farm has been serving our family for 25years. It take care us without any issues. Agent Annie Chan is nice and responsive. Thank you for your service 🙏 ❤️"
We responded:
"Hello Tom, thank you so much for your review. We always aim to deliver a great experience and appreciate your loyalty to State Farm all these years. Your support means the world to us, and we'll continue to serve you and your family!"
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Wen-Chi Yeh

August 6, 2024

5  out of  5
rating by Wen-Chi Yeh
"The agent is helpful!"
We responded:
"Hi Wen-Chi, thank you for your positive rating! We appreciate you being a customer and sharing your rating with us and the community. "
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k.

August 2, 2024

5  out of  5
rating by k.
"Over decades I have been a proud customer to receive automotive insurance and additional policies with State Farm. It is my utmost pleasure to share the outstanding hard work and assistance with kind care and very intellectually inclined knowledge specifically by employee, Annie Chan. I am very thankful for her. This State Farm will provide you with GREAT service."
We responded:
"Hi K, your review means so much to us! Thank you for being a valued customer and for your business after all these years. We're happy that you're happy and will continue to provide you with great service."
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Raphael Lei

August 2, 2024

5  out of  5
rating by Raphael Lei
"I've been a client of Lisa Leung Insurance Agency for over two decades, and it's been a remarkable journey with them. Our agent, Annie, has played a pivotal role in managing our various insurance policies. Her dedication and effort to secure the best discounts for us have been truly helpful in the face of rising costs. The level of service we've received is outstanding. Annie and her team are always eager to assist, making the entire process seamless and efficient. Their expertise in the field is evident, and their friendly approach makes every interaction a pleasant experience. I highly recommend Lisa Leung Insurance Agency for their exceptional service and the personal attention they provide. It's reassuring to know that our insurance needs are in such capable hands."
We responded:
"Hi Raphael, thank you so much for taking the time to leave us a positive review. Your opinion is greatly valued, and it helps us maintain an excellent standard of service to our customers. We appreciate your business and loyalty all these years and will continue to be here for you through the years!"
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Min tzu Chung

July 31, 2024

5  out of  5
rating by Min tzu Chung
"I love this company. My agent was annie she very nice and also very helpful. She alway will help find out good plan for me. My whole family all buy home insurance and car insurance from her. She always taking care for us. I always recommend her to my friend. My friend they also very like her. They all feel very helpful. I highly recommend her. You guys must go find annie. She so nice!!!!!!!!"
We responded:
"Hello Min tzu, we are incredibly grateful that you took the time to leave us a review. We really appreciate you being a customer and helping to share the word about us. We will share this with the team to let them know to keep up the amazing work. We’re here for you anytime!"
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Shun

July 29, 2024

5  out of  5
rating by Shun
"Julie is very helpful!"
We responded:
"Hello Shun, thank you so much for your positive rating! We appreciate your business and are glad that customers like you are having a great experience."
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Lisa Keim

July 29, 2024

5  out of  5
rating by Lisa Keim
"Annie is such a delight to work with! She became my agent on my auto insurance when I moved from Pennsylvania to California, and she made that transition so much simpler than I thought it would be. Since then, she has continued to be proactive and helpful, and I know I can always get in touch with her if I need anything. Would highly recommend working with her!"
We responded:
"Hi Lisa, thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with our office. Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers. If there's anything we can help with, please don't hesitate to let us know!"
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megan guevarra

July 24, 2024

5  out of  5
rating by megan guevarra
"Annie is great! I’ve had insurance with her for many years and she’s very friendly, helpful and easy to work with!"
We responded:
"Hi Megan, thank you for taking the time to provide your review. We are thrilled to hear your feedback and look forward to serving you for many years to come!"
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Carmen Roxas

July 23, 2024

5  out of  5
rating by Carmen Roxas
"Annie has been very helpful and patient with all her customers. She returns call and you can always reach her. She takes her time to help and review your policy. She reminds you when you haven’t paid. You can really count on her. She takes her time to talk to you and not rush to talk to you. She is the best employee."
We responded:
"Hi Carmen, thank you for taking the time to share your experience with us. Your opinion is greatly valued, and it helps us maintain an excellent standard of service to our customers. We’re here for you anytime."
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Tina Mollno

July 22, 2024

5  out of  5
rating by Tina Mollno
"Annie Chan has been an easy and great agent to work with! She helped me with my home rental insurance, and gave me a competitive quote right away. I highly recommend working with Annie for all your insurance needs!"
We responded:
"Hi Tina, your review means a lot to us. Thank you for choosing State Farm- Lisa Leung Agency and for giving us your take on how we are doing. We're glad that customers like you are having a great experience!"
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Shiheng Wang

July 22, 2024

5  out of  5
rating by Shiheng Wang
"I've been using their service for 8 years. And Annie is always professional and helpful when I need help. I'd recommend their service to people."
We responded:
"Hi Shiheng, the team here at Lisa Leung's State Farm Agency is thrilled to receive such a great rating from you! Thank you for taking the time to leave us a review."
Profile photo of Miguel Irazabal

Miguel Irazabal

July 22, 2024

5  out of  5
rating by Miguel Irazabal
"Annie at Lisa Leung's office is wonderful. For the past (I don't even know how many) years, she has been very professional, courteous, responsive and attentive. I can always count on Annie to deliver a timely response/action to any of my family's requests. Annie - thank you for all you have done for us!"
We responded:
"Hi Miguel, thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. "
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Jack Ching

July 19, 2024

5  out of  5
rating by Jack Ching
"Our family has worked with Lisa Leung's State Farm agency for over 20 years for all of our home, auto, and life insurance needs. They have consistently provided us excellent service over the decades and have been a dependable resource in the local community. I would particularly recommend Annie on Lisa's team - Annie works tirelessly to resolve all of our questions and address our needs, making us feel very well-taken care of as the agency's long-time customers. Thank you Annie!"
We responded:
"Hi Jack, on behalf of all of us at Lisa Leung's Agency, I would like to thank you for sharing this great review about our office! We take pride in knowing our customers are happy. We really appreciate your business and helping to share the word about our State Farm agency here in Arcadia!"
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Michelle Lin

July 18, 2024

5  out of  5
rating by Michelle Lin
"Annie has been helping me and my family for over 16 years with great services. She always cares about her customers and try her best to get the best results for them. My family has been really thankful to Lisa Leung's agency and prepare to keep being with them in the future."
We responded:
"Hi Michelle, thank you for sharing your experience. Your review means a lot to us. We look forward to serving you and your family for many years to come!"
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Andrew Kwok

July 18, 2024

5  out of  5
rating by Andrew Kwok
"I’ve been with this insurance agent for over 10 years. Their office staff is always helpful and keep my policy on track. Thank you!"
We responded:
"Hi Andrew, thank you so much for taking the time to share this positive rating - it's much appreciated! We look forward to serving you for many years to come. Please come visit our office again soon."
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Yi Wan

July 11, 2024

5  out of  5
rating by Yi Wan
"As a loyal customer of Lisa Leung State Farm, I have consistently been impressed with their exceptional service and support. Over the years, they have demonstrated professionalism, reliability, and a genuine commitment to their clients. A special thank you to Annie, who has been a standout in providing top-notch service. Her responsiveness, attention to detail, and willingness to go the extra mile have made a significant difference. Annie always ensures that all my questions are answered and that I have the best coverage options tailored to my needs. If you're looking for an insurance provider that genuinely puts their customers first, I highly recommend Lisa Leung State Farm. community."
We responded:
"Hi Yi, we are incredibly grateful that you took the time out to leave us a review. Thanks for sharing your rating with us and the community. We really appreciate your business and take pride in knowing our customers are happy! Please let us know what we can do for you in the future."
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Andrea Hsiao

July 10, 2024

5  out of  5
rating by Andrea Hsiao
"I have my Home, my cars and life policy with Lisa for more than 25 years, Lisa and her staff are very knowledgeable and friendly. I like the service ."
We responded:
"Hi Andrea, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime."
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Nancy L

May 19, 2018

5  out of  5
rating by Nancy L
"We are so glad we stuck with State Farm Insurance after making a switch from another company. You do not realize who you go with matters until something happens. My husband got into a hit-and-run accident in a parking garage while at work. We expected a painful dealing but honestly it was the smoothest experience we ever had. From beginning to end..no problems (reporting the incident, taking car into shop, getting a car rental, returning and completing). We paid the deductible but we were so glad that they actually got it refunded to us later with a check in the mail. Lisa and her staff know what they're doing and we felt taken care of. Now we tell our friends and family to go with them if they can. We have peace of mind with people we can trust and build a relationship with. They helped bundle our insurance with our auto and found ways to save us more money too. I definitely recommend. They're one of the better ones out there."
We responded:
"Hi Nancy, thank you for the great review! We really appreciate you taking the time out to share your experience with us. We're so happy we were able to help you put money back into your pockets. The biggest compliment to us is in referring your friends and family. Thanks, again. We count ourselves lucky for customers like you!"
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Dolly Lee

May 2, 2018

5  out of  5
rating by Dolly Lee
"I recommend going with Lisa Leung State Farm Insurance because of the positive experience I’ve had since switching over. Julie has been my point of contact ever since I’ve been with State Farm and she has addressed my needs both promptly and professionally. I wish all insurance agents provided the level of service that she has."
We responded:
"Thank you for your wonderful review, Dolly! We work hard to meet our customers expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!"